Refund Policy And Terms of Service
Refund & Return Policy
We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition you received it — unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at nate@barewipes.com. Returns must be sent to:
1334 San Mateo Ave S, San Francisco, CA 94080-6501
If your return is accepted, we’ll send you a return shipping label and instructions. Items sent back without requesting a return first will not be accepted. You can always contact us for any return question at nate@barewipes.com.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain items cannot be returned, such as:
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care items (beauty products)
- Hazardous materials, flammable liquids, or gases
We also cannot accept returns on sale items or gift cards. If unsure, contact us with questions about your specific item.
Exchanges
The fastest way to get what you want is to return your item and make a new purchase once your return is accepted.
European Union 14-Day Cooling-Off Period
If your order is shipped into the EU, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be in the same condition as received — unworn, unused, with tags, and in its original packaging — and you’ll need proof of purchase.
Refunds
We’ll notify you once we’ve received and inspected your return. If approved, you’ll be refunded on your original payment method within 10 business days. Please note: your bank or credit card company may take additional time to process and post the refund. If more than 15 business days have passed since approval, contact us at nate@barewipes.com.
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Terms of Service
Overview
Welcome to BARE wipes. The terms “we”, “us”, and “our” refer to BARE wipes. We operate this store and website, including all related information, content, features, tools, and services (the “Services”). Our store is powered by Shopify, which enables us to provide these Services. These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services. Please read carefully — they contain important information about your legal rights, warranty disclaimers, and limitations of liability.
1. Access & Account
By using the Services, you confirm that you are at least the age of majority in your region and consent to allow any minor dependents to use the Services under your supervision. You may be asked to provide information such as your email, billing, payment, and shipping details. You agree that all provided information is accurate and complete. You are solely responsible for maintaining the security of your account and any activity that occurs under it. You may not transfer, sell, or assign your account.
2. Products
We strive for accuracy in all product representations; however, colors and appearances may vary depending on your device and settings. All descriptions and prices are subject to change without notice. We reserve the right to discontinue products or limit quantities at any time.
3. Orders
Placing an order constitutes an offer to purchase. BARE wipes reserves the right to accept or decline any order at our discretion. Orders are not accepted until payment is processed and confirmed. Purchases are for personal use only and subject to our Refund Policy.
4. Prices & Billing
Prices and promotions are subject to change. Taxes, shipping, and handling are added unless otherwise noted. You agree to provide accurate payment information and authorize us to charge your payment method for the full amount of your order.
5. Shipping & Delivery
All delivery times are estimates only. BARE wipes is not responsible for delays due to carriers, customs, or external factors. Once items are handed to the carrier, title and risk of loss transfer to you.
6. Intellectual Property
All content on our Services, including trademarks, text, graphics, and design, belongs to BARE wipes or its licensors and is protected by law. You may not reproduce, distribute, or use our materials without prior written permission.
7. Optional Tools
We may provide access to third-party tools “as is” and “as available.” We are not liable for their use, accuracy, or availability.
8. Third-Party Links
The Services may include links to third-party websites. We are not responsible for their content or policies. Use them at your own risk.
9. Relationship with Shopify
BARE wipes is powered by Shopify but operates independently. All sales are made directly between you and BARE wipes. Shopify bears no responsibility for your transactions.
10. Feedback
By submitting reviews, suggestions, or feedback, you grant BARE wipes a perpetual, royalty-free license to use and display them for any purpose.
11. Errors & Omissions
We reserve the right to correct any errors or inaccuracies and update information at any time without prior notice.
12. Prohibited Uses
You may not use the Services for unlawful, harmful, or misleading purposes, nor attempt to disrupt or exploit the Services. Violations may result in account suspension or termination.
13. Termination
We may terminate your access to the Services at any time without notice if you violate these Terms. Certain provisions (such as Intellectual Property and Limitation of Liability) will continue after termination.
14. Disclaimer of Warranties
All Services and products are provided “as is” and “as available.” We make no guarantees that your use will be uninterrupted or error-free. Applicable laws may limit these disclaimers.
15. Limitation of Liability
To the fullest extent permitted by law, BARE wipes and its affiliates are not liable for indirect, incidental, or consequential damages, including lost profits or data.
16. Indemnification
You agree to defend and hold harmless BARE wipes and its affiliates from any claims arising from your use of the Services or violation of these Terms.
17. Governing Law
These Terms and your use of the Services are governed by the laws of the state where BARE wipes is headquartered.
18. Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the revised Terms.
Contact
Questions about these Terms or our policies: nate@barewipes.com